Regardless of the quality of service your Internet Service Provider is providing you, you will eventually have to face common internet connection issues. One minute you're enjoying your favorite basketball game at a live streaming site, and the next minute all you can see in the screen is "buffering". You try to connect your tablet to the Wi-Fi, but it seems like it can access the router. These are just some of the problems you may have or already have experienced with your internet connection at home. Before you contact your ISP, make sure you diagnose the problem first and try if you can fix the issue yourself.
Diagnose the Problem
There are several different reasons why you may be experiencing intermittent connection drops, and the inability to connect to the internet. The first thing you need to do is to identify the problem. Are you unable to connect to the internet completely, or are there just a number of websites you cannot open? Can you log in to Skype or Yahoo! Messenger, but can't browse on any website? You need to take note of these details to help you deal with the issue a lot easier.
Troubleshoot
Once you have identified the problem, the next step is to troubleshoot. It is possible that you're in a dead spot or have positioned your laptop or mobile device too far away from your Wi-Fi router, which is why you're getting a very weak connection or no connection at all. It's also possible that it's your own router at home that's not functioning correctly. Unfortunately, while the router is one of the most valuable gadgets you can at home, it's also one of the most complicated and troublesome. It may act from time to time, and sometimes, a quick restart of the router should do the trick. You can also restart your laptop or PC and see whether it resolves the issue.
Contact Customer Service
If all else fails, then it's time that you contact your ISP. This is where the importance of finding the best prepaid mobile broadband service provider comes in. A good ISP should have excellent customer service and be available to assist you any time of the day. Your ISP may help you identify the problem and offer you advice on how you can fix the issue on your own. They may even do some remote troubleshooting if that is necessary. Finally, they may send someone over to your address to fix the problem if the rest of the solutions won't suffice.
Finding the right prepaid broadband service is crucial if you are to have the ultimate surfing experience at home. No Internet Service Provider is perfect, but a good ISP can offer you excellent service when you need it ninety-nine percent of the time!
Article Source: http://EzineArticles.com/7441023
No comments:
Post a Comment